SHIPPING POLICY

Order Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Domestic (within country): Orders are usually delivered within 3–7 business days.

International: Orders may take 7–21 business days, depending on destination and customs clearance.

Shipping Rates

Shipping charges are calculated at checkout based on your location and order weight.

Free shipping promotions (if available) apply only to orders that meet the required minimum purchase amount.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track your shipment directly on the courier’s website.

Delays

Delivery delays may occur during peak seasons, public holidays, customs checks, or due to factors beyond our control (such as weather conditions).

Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for delays or lost packages caused by an incorrect address. If a package is returned to us due to an incorrect address, reshipping charges will apply.

If you have any questions regarding your order or shipping, please contact us at [Your Support Email / Phone / WhatsApp].